It's before my call time and I can't log in
Background Support, Canada. General.
Casting enters you into RABS with your name and phone number, usually 12 to 24 hours before your first work day.
Wait to log in until you receive an email from casting or a text message from RABS telling you to complete your Payroll Wizard.
If you have received the email but can't log in, wait for the text.
The text is your best indication that your account is activated.
Otherwise, please start a ticket.