Crew Support

Assistant directors

Checking in background

• Clicking the clock and nothing happens
• I accidentally clocked in a BG
• How do I send clock-in notifications?
• When should I flag BG?

Editing skins

• How do I change call times?
• How do I edit BG on the Skins?
• How do I add or edit adjustments and allowances?
• How do I remove adjustments and allowances?
• How do I issue 6th or 7th day pay?
• How do I issue cancellation pay?
• How do I edit a BG's paperwork?
• How do I edit a BG's name or phone number?

Meals

• How do I break background for a meal?
• How do I issue grace or NDBs?
• How do I edit a meal time?
• How do I delete meals?

Wrap

• How do I wrap background?
• How do I edit or delete wrap times?
• How do I approve the breakdown?
• How do I print or save a PDF of the breakdown?
• Can I make changes after the breakdown is approved?

Casting

Checking in background

• How do I send clock-in notifications?

Editing skins

• How do I change call times?
• How do I edit BG on the Skins?
• How do I add or edit adjustments and allowances?
• How do I remove adjustments and allowances?
• How do I edit a BG's paperwork?
• How do I edit a BG's name or phone number?

Creating skins

• How do I create or edit a day?
• How do I manually add BG to the Skins?
• How do I import BG to the Skins?
• What if a minor doesn't have a phone number?

Accountants

Checking paperwork

• How do I print or save a PDF of the breakdown?
• How do I view or download the day's vouchers?
• What does the checkmark under Voucher Checked mean?
• Can I edit any mistakes?

Releasing vouchers

• Can I make changes after the breakdown is approved?
• What if there isn't a checkmark under Wrapped?
• How do I release the vouchers to payroll?
• How do I know the payroll company has received the vouchers?
• How does the payroll company receive the vouchers?
• How can I merge my vouchers into one file?

Costumes and props

Issuing and returns

• How do I issue costumes or props?
• How do I receive costumes or props back?